I'm aware that new sign ups are not able to receive the email confirmation notification, due to google has disabled the SMTP service. please email me at [email protected] for manual activation. We will be moving to a better platform soon.
Pag may issue direct email nyo lang ako sa [email protected]. Hindi mawawala ang site nato dahil need natin ng ganitong site para may protection tayo. Kumpara sa Social Media kung san expose ang buong buhay nyo :) Ingat baka matrace kayo. Alam nyo naman ang nature ng buhay natin sa Singapore. Ingat po sa lahat. Salamat po! :)
Important notice to those who are posting Job Advertisements on the site. Please check the proper guidelines from Tafep.sg here before posting. Read on the Words And Phrases To Avoid In Job Advertisements .
Hi to all Pinoys out there in Singapore! We are bringing up a new online community where our aim is to help each other and to integrate / blend well with other people around us here in our 2nd Home. Hope you can join us and make us your new tambayan place! An attempt to bring back pinoysg.com . For issues on the site please send your concern to [email protected] . Please don't forget to check your spam folder when checking for the confirmation email.
Online Concierge
Responsibilities
1. Answer all incoming calls, online requests and respond to Members' emails
2. Clarify desired information; researching, locating, and providing information.
3. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
4. Identify and escalate issues to supervisors
5. Process orders, forms, and application
6. Make required appointments, reservations, bookings, and arrange itineraries on behalf of Member's
6. Document all call and communication information according to standard operating procedures
7. Recognize, document, and alert the management team of trends in customer calls
8. Follow up Members' calls and communications where necessary
9. Other duties as assigned
Requirements
1. Outgoing and energetic attitude.
2. Pleasant personality.
2. Good listening skills.
3. Able to multi-task.
4. Excellent problem solving capabilities.
5. Experienced in using computers and online communication.
6. Experienced in doing online research.
7. Very fluent command of English and at least one other language.
8. Able to work in shifts for a 24 hour office.
1. Answer all incoming calls, online requests and respond to Members' emails
2. Clarify desired information; researching, locating, and providing information.
3. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
4. Identify and escalate issues to supervisors
5. Process orders, forms, and application
6. Make required appointments, reservations, bookings, and arrange itineraries on behalf of Member's
6. Document all call and communication information according to standard operating procedures
7. Recognize, document, and alert the management team of trends in customer calls
8. Follow up Members' calls and communications where necessary
9. Other duties as assigned
Requirements
1. Outgoing and energetic attitude.
2. Pleasant personality.
2. Good listening skills.
3. Able to multi-task.
4. Excellent problem solving capabilities.
5. Experienced in using computers and online communication.
6. Experienced in doing online research.
7. Very fluent command of English and at least one other language.
8. Able to work in shifts for a 24 hour office.